subur77 Platform Privacy Notice

This page describes what we collect when you use subur77 and how we keep that data protected. Our commitment is simple: we collect only the information necessary to operate our platform, verify your identity, process payments, and comply with local law. We do not sell your data to third parties, and we encrypt all sensitive information in transit and at rest.

When you register an account on subur77, we ask for your phone number, email, and account details. We use these to create your login, verify your identity before your first withdrawal, and communicate with you about your account. We also collect transaction data—deposits, bets, withdrawals—to fulfill our legal and operational obligations. Payment information (credit card numbers, bank account details) is never stored on our platform; it is processed by certified third-party gateways and handled according to their security standards.

Our data practices reflect the jurisdictions we serve. We operate across supported regions where online wagering is permitted, and our servers may be located outside your home jurisdiction. We comply with applicable data protection law in each region where we operate. If you have questions about your personal data or wish to access, correct, or delete your information, you can contact us at any time through your account.

What Data We Collect on subur77

Account registration and verification

When you register on subur77, we collect your phone number, email address, and basic account details (username, password, date of birth). We use this information to create your account and authenticate your login. Before your first withdrawal, we ask you to verify your identity. This verification is a one-time requirement and protects both you and our platform against fraud.

During verification, we may ask for a government-issued ID, proof of address, or other documentation. We process this information securely and retain it only as long as needed to verify your account. If you access subur77 from different cities—Jakarta, Surabaya, Bandung, Medan, Semarang—we log your access locations for security purposes, but we do not use this data for marketing or profiling.

Transaction and payment data

We record all transactions on your subur77 account: deposits, bets, withdrawals, and game play. This data is necessary for account reconciliation, dispute resolution, and regulatory compliance. We store transaction history in encrypted databases and retain it for the period required by law.

When you deposit or withdraw, you choose a payment method: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store your card numbers or bank account credentials on our servers. Instead, we route your payment information to certified third-party processors (e.g., payment gateways operated by Stripe, Adyen, or equivalent). These processors handle encryption and secure storage according to international security standards (PCI DSS compliance). We receive only a transaction confirmation and reference number from the processor; the sensitive payment details remain with them.

Cookies and device information

Our platform uses cookies to remember your login session and to improve your experience. A cookie is a small text file stored on your device. We use session cookies (deleted when you close your browser) to keep you logged in, and persistent cookies (stored longer) to remember your preferences, such as your preferred language or low-data mode setting.

We also collect device information: your browser type, operating system, IP address, and device identifier. This helps us diagnose technical issues, prevent fraudulent access, and ensure our mobile app works correctly on Android and iOS. We do not use this data to identify you personally or to track your behavior outside subur77.

Your data is encrypted in transit and at rest

We use TLS (Transport Layer Security) encryption for all data transmitted between your device and our servers. Data stored in our databases is encrypted with AES-256 or equivalent. We review our security practices regularly and address vulnerabilities promptly.

Our subur77 Data Practices and Your Rights

How we use your data

We use your personal data for these purposes: (1) to operate our platform and provide sportsbook, live-dealer tables, and slots; (2) to verify your identity and comply with anti-money-laundering (AML) and know-your-customer (KYC) law; (3) to process deposits and withdrawals; (4) to prevent fraud and enforce our terms; (5) to communicate with you about account changes, security alerts, or promotions (only if you opt in); and (6) to comply with legal obligations in jurisdictions where we operate.

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We may share data with service providers (such as payment processors, cloud hosting providers, and fraud prevention services) only to the extent necessary for them to provide their service. These providers are bound by confidentiality agreements.

Data retention and deletion

We retain your account data as long as your account is active. If you close your account, we retain transaction records and personal data for the period required by applicable law—typically 5–7 years—to comply with financial and anti-money-laundering regulations. After that period, we delete or anonymize your data.

You have the right to request access to your data, to correct inaccurate information, or to request deletion of your data (subject to legal retention requirements). To exercise these rights, contact our support team through your account menu. We will respond to your request within 30 days.

Note: If you request account closure, we will deactivate your login immediately, but we will retain your transaction history as required by law.

Third-party processors and international data transfer

Our servers and those of our service providers may be located outside your home jurisdiction. This means your personal data may be transferred to and stored in countries with different data protection laws. By using subur77, you consent to this international transfer. We ensure that any third-party processors meet security standards equivalent to or exceeding those required in your jurisdiction.

We work with payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), cloud hosting providers, and fraud prevention services. Each processor has its own privacy policy, and we encourage you to review them if you wish to understand how they handle your data.

Updates to this privacy notice

We may update this privacy notice from time to time to reflect changes in our practices or law. We will notify you of material changes by email or by displaying a notice on our platform. Your continued use of subur77 after such changes constitutes your acceptance of the updated notice.

Contact us about your data

If you have questions about how we collect, use, or protect your personal data, or if you wish to exercise your rights (access, correction, deletion), contact our support team. You can reach us through the help portal in your account or by email. We typically respond to data requests within one business day.

Account security: Your password is encrypted and never stored in plain text. We use secure hashing algorithms (bcrypt or equivalent) to protect it.
Session management: Your login session expires after a period of inactivity for security. You can also manually log out to end your session immediately.
Data breach notification: If we discover a breach of your personal data, we will notify you and any affected users without undue delay, and we will report the breach to relevant authorities as required by law.
Right to lodge a complaint: If you believe we have mishandled your personal data, you have the right to lodge a complaint with the data protection authority in your jurisdiction.